Getting in contact with us
When contacting us via email or via one of the forms on our website, we store your data for 6 months in order to be able to process your inquiry as well as to able to handle possible follow-up questions. We do not pass on your data to third parties without your consent.
Our website uses so-called cookies. A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your browser on your computer or mobile device. They do not cause any damage.
If you do not agree with this practice, you can set your browser in a way that it will inform you about setting cookies. Additionally, this enables you to permit a particular cookie.
Deactivating cookies may limit the functions of our website.
We use maps provided by “Google Maps” by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We use fonts („Google Fonts“) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We use the function “ReCaptcha” in order to prevent bots for example from filling in online-forms provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We have made a compliant data processing contract with the provider.
In accordance with the GDPR, we have a legitimate interest in improvinig our offers and our website. In order to protect our users’ data properly, we use data pseudonymization.
We record your IP-address; as soon as it is recorded, we use pseudonymization such as deleting the last 8 bit. Thus, the IP-address can be localized only roughly.
Data processing is based on legal regulations of § 96 Par 3 TKG (Telecommunications Law 2003) as well as Art 6 Par 1 lit a (agreement) and/or f (legitimate interest) of the GDPR.
Additionally, Google is certified according to the Privacy Shield-agreement and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
User data is stored for 14 months.
Detailed information regarding Google’s use of data as well as your options concerning settings and dissent are provided on the following Google-websites: https://www.google.com/intl/de/policies/privacy/partners („How Google uses information from sites or apps that use our services“), http://www.google.com/policies/technologies/ads (Advertising“), http://www.google.de/settings/ads (Control the information Google uses to show you ads“).
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this Opt-Out Link anklicken.
You can subscribe to our newsletter on our website. Furthermore, in order to provide you with specific information, we may collect and process additionally information our users provide optionally.
For our newsletter service, we need our email address and your confirmation that you accept receiving the newsletter. Therefore, as soon as you have subscribed to our newsletter service, we send you an email comprising a link to confirm your registration.
Users can unsubscribe from the newsletter service whenever they want by sending an email to the following email address: firstname.lastname@example.org.
After that, we will immediately delete your data connected with our newsletter service.
In accordance with the GDPR, we have a legitimate interest in improving our offers and our website. Therefore, we use marketing and remarketing services (kurz „Google-Marketing-Services”) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, („Google“).
Google is certified according to the Privacy Shield-agreement and therefore guarantees to adhere to European data protection laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google can connect the information collected also with data collected from other sources. When users visit other websites afterwards, they can be provided with adverts reflecting their particular interests.
Additionally, the user’s IP address is recorded through Google Analytics; in connection with Google Analytics, we use data pseudonymization: We record your IP-address; as soon as it is recorded, we use pseudonymization such as deleting the last 8 bit. Thus, the IP-address can be localized only roughly, adverts only administered and displayed for a particular cookie-owner, not for a specific person. This is of course not the case if users have permitted Google explicitly to use their data without any pseudonymization. The information collected by Google Marketing Sevices are transmitted to Google and stored on their servers in the USA. The user’s IP address is not connected with other data of this user collected in other Google services.
Furthermore, we use “Google Tag Manager“ to implement analysis and marketing services provide by Google in our website and administer them.
Our sites in social media
We offer sites in social media and networks in order to be able to communicate with users, clients and customers who are active there. These media and networks are offered on the basis of their particular terms and conditions as well as their particular data privacy policies.
Our use of facebook social media plugins
In accordance with the GDPR, we have a legitimate interest in improving our offer as well as in analysing and optimizing our website. Therefore, we use social plugins (“plugins”) provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook“). On the website, the plugins may be graphic content, text or video content or elements which enable interaction. They can be identified by the use of Facebook logos (“f” on a respective background, the “thumbs-up”-sign or the term “Like”) or the label “Facebook social plugin”. For details regarding the appearance of Facebook social plugins please see: https://developers.facebook.com/docs/plugins/.
Facebook is certified according to the Privacy Shield-agreement and therefore guarantees to adhere to European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
For further information regarding data collection by Facebook, further data processing and data usage as well as user rights and your personal settings to protect your privacy, please see Facebook’s data policy https://www.facebook.com/about/privacy/.
Our website might use video content provided by YouTube LLC, which is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. YouTube’s information on policies and safety: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
You have the right to request information about the personal data we hold on you, rectification, deletion, restriction and portability of your personal data as well as to disclaim and object. In case you consider our processing of your data not according to data privacy laws or you feel your data privacy claims have not been met in any other way, you have the right to raise a complaint to a supervisory authority. In Austria you can raise your complaint to the Data Protection Authority (“Datenschutzbehörde”).
You can reach us under the following contact details:
ECS Retail Park SRL
Motilor str. No. 71-73., ap. 33
400370 Cluj-Napoca, Romania
T: +40 / 756 / 08 00 71
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